“Without the support from NBV, I know it would have taken us a lot longer to get Arabica Finest Coffee and Tea shop up and running.”

The business idea

Louise Hesketh of Arabica Finest Coffee and Tea approached NBV in October 2015. Louise already had over a decade of experience of running her own retail shop but dreamt of opening an artisan coffee and tea shop to add to her empire for a long time.
Louise was allocated her NBV business adviser David Hallam who provided her with business mentoring and support to win grant funding.

The challenges

Dedicated high-quality support from her NBV adviser helped Louise to produce a solid business plan, encouraging her to research other similar businesses and devise strategies for marketing, recruitment, growth and financing.
Crucially, this business plan was key in helping Louise to access vital ‘vacant shops’ grant funding to open her new coffee and tea shop.

Programme impact

Arabica Coffee and Tea is already a firmly established business in the local community and the only business of its type in the area. Louise focuses on providing premium coffee, tea, and confectionery products to a growing customer base.
She has employed one full-time member of staff and has a number of exciting plans, including altering the retail premises, introducing a seating area for customers to dine in, serving hot food and cakes and blending their own signature brand of coffee.
Louise continues to meet her NBV adviser regularly and is sure that further support will help her to further reach her target market.

Visit www.arabicafinestcoffeeandtea.com

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