The business idea

Tonderai Puwai approached NBV in early 2016 for support to help establish his healthcare business and to seek funding support to enable it to grow further.

Although Tonderai had several years of experience working in the NHS, his core experience had been in banking and finance. He was looking for specialised support to help boost the healthcare service he had started in May 2015.

The Challenges

Thanks to ongoing support from his NBV adviser Gau Naik, Tonderai has been given the knowledge and skills to extend their healthcare provision to supply live-in services and supported living services, in addition to their core service of domiciliary healthcare. Gau has also helped Tonderai to draw up a complete business plan with cashflow statements that can be used for future funding applications.

“NBV opened our eyes to proper business. I can say that NBV has been one of the best things that happened to Alpha Imperial Care Services since we started.”

Programme Impact

Tonderai has attended several NBV BizEx networking events and has found them to be an excellent source of helpful skills and advice. He has also managed to do business with other delegates at the events, boosting their own service further.

Thanks to the ongoing mentoring support he is receiving, Tonderai has a clearer vision of the future business goals for Alpha-Imperial Healthcare Services and how to differentiate themselves from the competition via a solid marketing plan. Tonderai credits Gau Naik’s ‘open door’ mentoring policy with supplying him with the bulk of these significant practical skills to grow his business further.

Alpha Imperial Care Services Start & Grow Stats: 6 training days | future growth: recruiting salesperson, buying more in-house machinery | 50 jobs created | £50,000 Investment | 30% increased turnover | 12 hours of support received

Visit Alpha Imperial Care Services here:

If you would like to follow in Alpha Imperial’s footsteps and benefit from the Start & Grow programme, contact NBV on: 0844 887 2568* or visit: